ShiftPulse Support

Built by a Flight Nurse for Medical Professionals

Getting Started

Frequently Asked Questions

How is the fatigue score calculated?

The fatigue score uses four components: recent sleep duration (35%), circadian rhythm alignment (25%), hours awake (20%), and sleep debt over the past 7 days (20%). Higher scores mean more alert. This is an estimate, not a medical assessment.

Why is my pay showing $0?

Make sure you have set your hourly rate in Settings > Pay Settings and your Pay Period Start Date on the main Settings page. Shifts must exist within the current pay period to show earnings.

How do differentials work?

"Auto-apply" differentials (like evening or night diff) are added to every shift automatically. "Per-shift" differentials (like preceptor pay) can be toggled on/off for individual shifts in the shift editor.

Is my data backed up?

All data is stored locally on your device. If you back up your iPhone via iCloud or iTunes, your ShiftPulse data is included in that backup.

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